Wheaton Franciscan Healthcare

MedDocLive was instrumental to the success of both waves of our Epic Enterprise implementation. The team were competent and infused a great energy into our organization. They engaged physicians, established trust very early, and provided at-the-elbow support on the floors as well as at our Provider Resource Centers. After the first days of anxiety settled down, they continued to support physicians to build templates, walk through their workflows, and suggest efficiency tips. I knew our investment paid off when I received a commendation from the Chief of Staff, who reported this was by far the best go-live experience because of the extraordinary support provided by MDL.

Rita Hanson, MD
SVP, Chief Medical Officer
Wheaton Franciscan Healthcare

Their presence gave us a sense of calm and confidence during a very stressful time. One of our more initially unenthusiastic physicians even took the time to write a thank you to his MDL resident who assisted him for the first few days. This reflects the patience and tenacity we experienced from the entire team.

Phyllis Gunning, MPH
Clinical Informatics Specialist
Wheaton Franciscan Healthcare